At gg513, we take the privacy and security of your personal data seriously. This Privacy Policy explains exactly what information we collect, how we use it, who we share it with, and what rights you hold over your own data as a registered player on our platform.
Last Updated: January 2026Six principles that define how gg513 handles your personal information — full details in the policy clauses below
Every data exchange between your device and gg513 servers is protected by industry-standard SSL 256-bit encryption. Your login credentials, financial details, and personal information are never transmitted in plain text.
We collect only the personal data that is strictly necessary to operate your Account, process transactions, and comply with our legal obligations. We do not collect data speculatively or beyond the defined purposes stated in this Policy.
gg513 does not sell, rent, or trade your personal data to any third party for marketing or commercial purposes. Data is shared with service providers only to the extent necessary to deliver the Platform's core functionality.
Identity verification documents — including copies of your KTP (Indonesian National ID), passport, or bank statements — are stored in an access-controlled environment accessible only to authorized compliance personnel.
You have the right to access, correct, or request deletion of your personal data at any time. Requests are handled within a reasonable period and in accordance with applicable data protection standards.
Personal data is retained only for as long as is necessary to fulfill the purposes for which it was collected, or as required by applicable law. Financial and KYC records are held for a minimum of five years in line with anti-money-laundering obligations.
In this Privacy Policy, the following terms carry the meanings set out below:
This Privacy Policy applies to all Personal Data collected by gg513 through the Platform, including data collected during account registration, identity verification, deposits, withdrawals, customer support interactions, and general use of the website.
This Policy is intended primarily for players based in Indonesia, and is written in English as the Platform's operating language. By accessing the Platform and creating an Account, you acknowledge that you have read and understood this Privacy Policy and consent to the data practices described herein.
Note: This Privacy Policy should be read in conjunction with our Terms & Conditions. In the event of a conflict between the two documents on a data-related matter, this Privacy Policy shall prevail.
gg513 collects the following categories of Personal Data from players:
gg513 collects Personal Data through the following channels:
The table below summarizes the primary purposes for which gg513 processes your Personal Data and the legal basis for each:
| Purpose | Data Categories Used | Legal Basis |
|---|---|---|
| Account registration and management | Identity, contact, account data | Contract performance |
| Age and identity verification (KYC) | Identity, KYC documents | Legal obligation; contract performance |
| Processing deposits and withdrawals | Financial, identity data | Contract performance |
| Fraud prevention and security monitoring | Technical, financial, identity data | Legitimate interest; legal obligation |
| Anti-money-laundering (AML) compliance | Financial, identity, transaction data | Legal obligation |
| Customer support and dispute resolution | Communications, account, financial data | Contract performance; legitimate interest |
| Responsible gaming monitoring | Betting activity, account data | Legitimate interest; legal obligation |
| Platform improvement and analytics | Technical, usage data (aggregated/anonymized) | Legitimate interest |
| Promotional communications (where consented) | Contact, account data | Consent |
gg513 uses cookies and similar tracking technologies to operate and improve the Platform. The categories of cookies we use are:
By continuing to use the Platform, you consent to our use of cookies as described above. You may manage cookie preferences through your browser settings; however, disabling strictly necessary cookies will impair your ability to use core Platform features including account login.
gg513 does not sell or rent your Personal Data to any third party. We may share your data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection agreements:
We share your name, bank account details, and transaction amounts with our banking and e-wallet partners (BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, Bank Danamon, OVO, DANA, GoPay, ShopeePay, LinkAja) to facilitate deposits and withdrawals. These partners operate under their own privacy policies and regulatory obligations.
KYC documents and identity data may be shared with licensed identity verification service providers f or the purpose of verifying your age and identity. These providers are contractually bound to process your data solely for verification purposes and to maintain appropriate security standards.
Our hosting, cloud infrastructure, and security service providers may process technical data (including IP addresses and server logs) in the course of delivering their services. All such providers are engaged under data processing agreements that restrict their use of your data to the specified service purpose.
Game studios integrated into the Platform — such as Evolution Gaming, Pragmatic Play, PG Soft, NetEnt, Microgaming, and Spribe — may receive session tokens and anonymized player identifiers to facilitate game delivery and RNG certification. These studios do not receive your full identity or financial data.
gg513 may disclose your Personal Data to competent authorities, regulators, or law enforcement agencies where we are required to do so by applicable law, court order, or regulatory directive. We will notify you of such disclosure where we are legally permitted to do so.
Important: gg513 will never share your Personal Data with advertisers, data brokers, or any third party for their own marketing purposes without your explicit, informed consent.
As an internationally operated platform, gg513 may store and process your Personal Data on servers located outside of Indonesia. Where data is transferred internationally, we take appropriate steps to ensure that your data receives a level of protection consistent with the standards described in this Privacy Policy.
Such steps may include:
By using the Platform, you acknowledge and consent to the transfer of your Personal Data to servers and processors located outside Indonesia where necessary for the operation of the Platform.
gg513 implements a layered set of technical and organizational security measures to protect your Personal Data against unauthorized access, accidental loss, destruction, or disclosure. These measures include:
Notwithstanding these measures, no method of electronic transmission or storage is completely secure. In the unlikely event of a data breach that affects your Personal Data, gg513 will notify affected players and relevant authorities in accordance with applicable legal requirements and within a reasonable timeframe.
You also play an important role in protecting your own data. Please ensure that you use a strong, unique password for your gg513 Account and that you do not share your login credentials with any third party. Contact our support team immediately if you suspect any unauthorized access to your Account.
gg513 retains your Personal Data only for as long as is necessary to fulfill the purposes for which it was collected, or as required by applicable law and regulation. The following indicative retention periods apply:
| Data Category | Retention Period | Reason |
|---|---|---|
| Account & identity data | Duration of Account + 5 years after closure | AML obligation; dispute resolution |
| KYC verification documents | 5 years from submission date | Regulatory and AML requirements |
| Financial transaction records | 5 years from transaction date | Legal and accounting obligations |
| Betting and gaming activity logs | 3 years from date of activity | Dispute resolution; responsible gaming monitoring |
| Customer support communications | 3 years from last interaction | Quality assurance; dispute resolution |
| Technical and usage data (server logs) | 12 months from collection | Security monitoring; fraud prevention |
| Marketing consent records | Until consent is withdrawn + 1 year | Proof of consent |
Upon expiry of the applicable retention period, Personal Data will be securely deleted or anonymized so that it can no longer be associated with an identifiable individual.
As a Data Subject, you hold the following rights with respect to your Personal Data held by gg513. To exercise any of these rights, please contact us using the details in Clause 15:
We will respond to verified data rights requests within a reasonable period, typically within 30 days of receipt. We may need to verify your identity before processing a request to protect against fraudulent claims.
gg513 operates a strictly adults-only platform. We do not knowingly collect Personal Data from any person under the age of 21. Our registration process includes date-of-birth verification, and KYC procedures are used to confirm that all registered players meet the 21+ age requirement.
If we become aware that Personal Data has been collected from a person under the age of 21, we will immediately close the relevant Account, void any associated balances, and delete the personal data in question. Parents or guardians who believe that a minor may have registered an Account on gg513 are encouraged to contact our support team immediately.
The gg513 Platform is a self-contained website and does not include outbound links to third-party websites in its primary navigation or content areas. However, certain integrated services — such as game studio interfaces, payment gateway redirect pages, or identity verification portals — may be operated by third parties and are subject to their own privacy policies.
gg513 is not responsible for the privacy practices or content of any third-party service you interact with in connection with the use of our integrated services. We encourage you to review the privacy policies of any third-party provider whose services you access through the Platform.
gg513 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or Platform functionality. When material changes are made, we will:
Your continued use of the Platform after the effective date of any amendment constitutes your acceptance of the revised Privacy Policy. If you do not agree with the revised Policy, you should close your Account and cease using the Platform.
If you have any questions, concerns, or requests relating to this Privacy Policy or the way gg513 handles your Personal Data, please contact our Data Protection team using the details below:
If you are not satisfied with our response to a privacy complaint, you have the right to escalate your concern to the relevant data protection authority or regulatory body in your jurisdiction.
For matters relating to account security, suspected unauthorized access, or identity theft, please contact our support team immediately via live chat for the fastest possible response.
Review our Terms & Conditions for the full rules governing your Account, visit our FAQ for quick answers, or explore our Responsible Gaming page to learn about the tools available to keep your play safe.